From Bean to Screen: How Itso Coffee Achieved Digital Excellence in Weeks, Not Months

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About

Itso Coffee

Caroline Ndiangui, founder of Itso Coffee, had a vision that extended far beyond importing exceptional Kenyan coffee beans. As the 2024 North American RT Foundation winner, Caroline wanted to share her brand's authentic story of ethical sourcing and sustainable coffee practices with consumers in a meaningful, digital way.

The Challenge

Like many small business owners, Caroline lacked coding experience and the technical resources typically required for sophisticated digital brand experiences. She needed a solution that could showcase Itso Coffee's journey from the highlands of Kenya to North American coffee cups- without the complexity and costs usually associated with custom digital development.

The ProQure Solution

What made this project truly special was the collaborative approach between three passionate partners:

Itso Coffee brought the authentic story and vision of ethically sourced specialty coffee.
Rootree provided sustainable packaging expertise and creative design services.
ProQure delivered the no-code digital platform to bring it all together.

This synergy created something remarkable: a small business with enterprise-level digital presence, achieved in a fraction of the typical time and cost.

Week 1: Onboarding and Vision Alignment

Caroline created her ProQure account and within days, we were walking her through our Consumer Experience Builder. No coding required- just her passion for coffee and commitment to sharing her brand's story.

Week 2-4: Collaborative Design and Development

Working in parallel with Rootree's packaging design team, we ensured Caroline's digital experience would seamlessly integrate with her physical product through custom QR codes. Our platform's built-in features made this integration effortless:

  • Auto-translation capabilities to reach the diverse multilangual Canadian markets
  • Unique QR code generation for each product batch
  • Compliance-ready digital experiences that adapt to current and future regulations

Week 6: Launch and Celebration

When Caroline first saw her completed digital experience, her response said it all:

"I love!!!!! love it. The displays are fantastic. This will give such a great user experience"

The Result

Speed to Market: What traditionally takes months of development was achieved in just 6 weeks
Zero Technical Barriers: Caroline maintained full control over her brand experience without writing a single line of code
Scalable Solution: The platform grows with Itso Coffee, supporting future products and market expansion
Enhanced Customer Connection: Consumers can now scan QR codes on packaging to discover the full story behind their coffee
Future-Ready: Built-in compliance tools and auto-translation ensure the digital experience adapts as the business grows

The Bigger Picture: Democratizing Digital Excellence

Caroline's success story represents something bigger than one coffee company's digital transformation. It demonstrates that exceptional digital experiences shouldn't be reserved for businesses with large technical teams or massive budgets.

Every small business owner with a compelling story deserves the tools to share that story digitally. Whether you're a specialty food producer, artisan manufacturer, or service provider looking to rebrand, the combination of passionate partnerships like the one between Itso Coffee, Rootree, and ProQure proves what's possible.

The Partnership Model: A Blueprint for Success

The collaboration between packaging partner (Rootree), brand owner (Itso Coffee), and digital platform (ProQure) created a synergy that all brands should consider. When physical packaging, brand story, and digital experience align perfectly, the result is consumer engagement that goes far beyond traditional marketing.

This isn't just about technology- it's about empowering small businesses to compete on the same digital playing field as industry giants, regardless of their technical expertise or resources.

What's Next

Caroline and Itso Coffee are now live with their digital experience, bringing authentic Kenyan coffee and ethical sourcing stories directly to consumers across North America. Want to see the results of this partnership in action? Visit itsocoffee.com to experience their premium specialty coffee and discover the journey from highlands to your cup.

By supporting businesses like Itso Coffee, you're not just buying great coffee—you're supporting the kind of innovative digital storytelling that helps small businesses thrive in today's connected world.

Ready to Write Your Own Success Story?

If Caroline's journey from idea to digital reality in just six weeks resonates with you, we'd love to help you create your own success story. No coding experience required- just bring your passion and vision, and we'll handle the rest.

Interested in learning more about how ProQure can transform your brand's digital presence? Contact our team to discuss your unique needs and discover how quickly we can bring your vision to life.